I am the owner of Illuminating Information, which provides technical writing and usability design services. I believe that we can create useful, high-quality products in a timely way by using clear communication and thoughtful design. Therefore, my mission is to help clients clearly communicate a product from its inception to its rollout with an eye towards usability.
I have worked with a wide variety of companies to gather information and write:
- Use cases
- Requirement documents
- Functional specifications
- UI specifications
- Programmer’s guides
- End-user documentation and help systems
- White papers
- Training materials and simulations
My professional background includes usability engineering and I have a computer science degree, so I can provide my clients additional resources and knowledge without having to hire a separate contractor.